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  • DOLORES VIP
    Hello Gary: Our server is down and we have 8 employees with nothing to do.
    Can you please help??
  • beast-usa (Admin)
    Happy Birthday Lola.
    Take the day off go to the beach and have some cake.
  • DOLORES VIP
    Gary, please look at my private message.
    Thank you,
  • DOLORES VIP
    Gary please call Genesis in SA
    Can't print!!
    Please we need your help asap
  • DOLORES VIP
    Gary, can you please call me?
  • DOLORES VIP
    Please call Bri in Costa Mesa, Axeium keeps kicking them out and they need the codes. Lupe is in the Hospital and doesnt answer the phone. She is the only one that has the codes
    Please call Bri asap
  • DOLORES VIP
    Hello Gary, can you pls call me asap?
    at my cell pls!!!
    Thanks!!!
  • DOLORES VIP
    Gary, PLEASE CALL ME I HAVE SANTINI HERE. WE NEED YOU URGENTLY!!!
  • DOLORES VIP
    please see private msg.
  • DOLORES VIP
    Hi Gary: Please call SA, they can't log in in any of their computers.
    Its urgent!!
    Thank you!!
    • DOLORES VIP
      beast-usa (Admin) I already called them, they didn't have #1 turned on which shares the RDP folder. #1 in SA is the hub for everything including printing. And yep I moved all THE USER ACCOUNTS printers back to #6 so they can print.
      • August 18, 2021
  • DOLORES VIP
    Hello Gary, can you please look at the private msgs.
    Thank you,
    Lola
  • DOLORES VIP
    Hi Gary, lap top is on
  • DOLORES VIP
    Hi, I keep getting the message"deleted files are removed everywhere"
    I am worried
    • beast-usa (Admin) reacted on this.
    • DOLORES VIP
      beast-usa (Admin) Where are you getting the message? Server, Desktop, Laptop?
      Deleted files being removed is never a problem unless you're storing files in the recycle bin.

      If it's the server it deletes 1,000 of files daily.
      • July 14, 2021
  • beast-usa (Admin)
    Happy Birthday Lola.
    I guess you and Jim both win today! Your birthday & fathers day!
    Both of you have a great day.
  • DOLORES VIP
    DOLORES VIP replied to a topic in the forum Happy As Is:
    Thank you,
    Lola
  • DOLORES VIP
    Please call CM asap. Ithzel can not access the e-docs and she is doing front office. Can't work efficiently without accessing E-Docs
    Please call Ithsel now.
    Thank you,
    Lola
    • DOLORES VIP
      beast-usa (Admin) Oh "edocs" I thought you said "Documents" "e-docs" is an Axeium thing I have no control on them or access to them.
      • January 18, 2021
  • DOLORES VIP
    Please call me when you can
  • DOLORES VIP
    Hello Gary: Are you seeing my messages? I am worried about the "one drive" not working
    • DOLORES VIP
      beast-usa (Admin) Yes I get them all, reply to them all, I need to check and see if you have two different accounts or if you use the same account as the server.
      • November 24, 2020
  • DOLORES VIP
    hi Gary, the "one drive" still says that i am not signed in
  • DOLORES VIP
    hi Gary, the "one drive" says that i am not signed in. I do not have the user / password to sign in.
    I am worried that I may not have a back up.
    Please advise.
    • DOLORES VIP
      beast-usa (Admin) I think it's the same sign-in as used on the server. I need to check I will do it in a few hours, running back-ups on all the servers and my main system right now.
      • November 22, 2020
  • DOLORES VIP
    Also, the 2 Axeium icons that you installed in the desk top in my house, one is gone, the other one is not working.
    Thank you,
    Lola
    • DOLORES VIP
      beast-usa (Admin) IT'S NOT AXEIUM they are RDP's
      I left copies of all the RDP's in C:\Software\RDP's in case they got lost or deleted from the desktop.
      • November 20, 2020
  • DOLORES VIP
    Moved to forum LIMITED TEXT IN COMMENTS - USE YOUR FORUM OR PRIVATE MESSAGES.
    https://happyasis.com/forums/topic/919/general-help/view/post_id/4930/page/1#siteforum_post_4930
  • DOLORES VIP
    Hi Gary, I was waiting for your call at 7:30 pm today. Did you forget?
    You can still call me if you can, or no problem if something came up, just lets reschedule.
    thanks, lola
  • DOLORES VIP
    ok, 7:30 pm tonight. Thanks
    DOLORES VIP
    hi Gary, can you call me tonight, anytime from 7:00 pm - 9:00 pm, to install the Axeium icon on the desk top computer at home?
    and also I have another 2 questions for you, too dificult to explain here
    Thank you, lola
  • DOLORES VIP
    hi Gary, can you call me tonight, anytime from 7:00 pm - 9:00 pm, to install the Axeium icon on the desk top computer at home?
    and also I have another 2 questions for you, too dificult to explain here
    Thank you, lola
  • DOLORES VIP
    Reference the email: can you check see if it works now?
    I don't know how to do this transfer of the RDP, but I will ask Margarita to do it for me when she comes this weekend.
    Thank you,
    Lola
    • DOLORES VIP
      beast-usa (Admin) I did send two test emails without any problems.
      Yes Margarita can do it no problem, if not just have her call me.
      • November 13, 2020
  • DOLORES VIP
    Also, the Axeium that you installed in the desktop computer in my home doesn't work anymore.
    Please let me know when can you look into this. Its not urgent.
    Thank you,
    Lola
    • DOLORES VIP
      beast-usa (Admin) The Axeium or RDP?
      I can fix the RDP it may have the old IP address.
      • November 12, 2020
    • DOLORES VIP
      beast-usa (Admin) LOL I checked out your Laptop around 2:30 AM.
      Then just noticed you said "Desktop" it's the IP address for sure that RDP has the old IP. If you know how to copy & paste to a USB drive just copy the RDP on the laptop to the desktop. I would have done it...  more
      • November 13, 2020
  • DOLORES VIP
    Hi Gary: The email for XXXX@sanomedicalcenter doesant work. We need this email to work badly and asap.
    Can you please help?
    • DOLORES VIP
      beast-usa (Admin) I don't see a problem on the mail server. I will reset it tonight and check to make sure it's working.
      I removed her name emails should be in private messages.
      • November 12, 2020
  • DOLORES VIP
    OK, THANK YOU GARY
  • DOLORES VIP
    DOLORES VIP replied to a topic in the forum Happy As Is:
    Please call Genesis at the SA office tomorrow after 10 am.  She will explain you in more detail
    Thanks, Lola